SHIPPING INFORMATION
ALL ORDERS ARE DISPATCHED FROM SYDNEY, AUSTRALIA
The safest way to ensure you are getting your package safely during this time is to select our Express Shipping service. All other services are still operational at this stage, subject to delays. As air freight is used to deliver your packages worldwide, the reduction of passenger flights due to health and safety means that your order may be delayed due to stringent customs & distrusted postal networks around the world.
Please note that the below information is an approximate guide, delays such as weekends, public holidays, taxes and customs processing is out of our control and may result in longer shipping periods. Please allow up to 48 hours for orders to be dispatched and 24-48 hours for all customer service enquiries to be answered.
SHIPPING FEES & DELIVERY TIMELINE
Standard Shipping: $6.00
Express Shipping: $12.00
Standard Shipping (on orders over $59.00: FREE
New Zealand: $18.00
International: $22.00
DUTIES & TAXES ARE NOT INCLUDED. COST IS DEPENDANT ON COUNTRY
DUTIES & TAXES
NOTE: Any additional local taxes that your country or state applies are not included and are the customers responsibility. If you do not pay your country taxes your items will be returned to us, and we will deduct a fee of $45 to cover our Australia Post costs. Please also ensure to provide an address suitable for a courier, as a signature will be required upon delivery.
PRE ORDERS
For all pre-orders, please note that the 'dispatch by' date is a guide only, and items can be shipped before or after this date.
If your order contains both in-stock & pre-order items, we will send your entire order when the final item arrives. If you wish to receive the in-stock items first, please place your order as separate orders.
If you have any further questions or need assistance regarding our Shipping Policy, please do not hesitate to reach out to our Customer Care team at info@noahthelabel.com.au